Privacy Policy

How we collect, use and protect your information

Last updated: July 2026

Information We Collect

When you place an order, make an enquiry, or contact us, we may collect your name, email address, phone number, and delivery address. We also collect basic usage data (pages visited, browser type) to improve our website.

How We Use Your Information

We use your information to process orders, respond to enquiries, send order confirmations and updates, and improve our services. We do not sell, rent or share your personal data with third parties for marketing purposes.

Payment Security

All payment transactions are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your card details on our servers. Your financial information is encrypted and handled directly by Stripe.

Cookies

Our website uses cookies to remember your cart, preferences and session. You can disable cookies in your browser settings, but some features of the site may not function correctly without them.

Data Retention

We retain your order and contact information for as long as necessary to fulfil our legal and business obligations. You may request deletion of your personal data at any time by contacting us.

Third-Party Services

We use trusted third-party services including Stripe (payments) and WhatsApp (customer communication). These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to access, correct or delete the personal information we hold about you. To exercise these rights, please contact us at [email protected] or call us at 9789061187.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Questions about your privacy?

Reach out to us directly — we're happy to help.